What happens if my pole is broken, missing, damaged, or stolen?

Unfortunately these things sometimes happen.  If your pole is damaged, broken, missing, or stolen, you will start the return process by selecting the ‘return cart’ in the top right corner.  Select that it is missing when prompted, and the card you have on file will be charged the replacement fee.  We encourage you to thoroughly read the Rental Agreement.  If your pole is damaged, broken , or stolen, you are responsible for the replacement fee.